How to Withdraw and Make a Deposit Money in Octa

How to Withdraw Money at Octa

How to Withdraw Money from Your Trading Account or Wallet

Important: by the law, you can only withdraw money after verifying your profile—this is required by law.

Log in to your Personal Area on our site.

Further actions depend on whether you want to withdraw money from your Wallet or your trading account.

From your Wallet

View the main menu by pressing the icon in the top-right corner of the screen. Then press Withdraw under your Wallet balance.

From your Trading account

Select the account you want to withdraw money from on the main screen. Then press Withdraw.

You will see a full list of payment options available in your region. Pick the one that suits you best and press Next.

We usually process withdrawal requests for 1–3 hours, but it’s up to your payment system how long it will take the money to reach the destination.

Limits for withdrawals:

• Skrill, Perfect Money, Neteller—from 5 USD (5 EUR), without the maximum limit
• Bitcoin—from 0.00096 BTC, without the maximum limit
• Mastercard—from 50 USD (50 EUR) or the equivalent in other currency
• Visa—from 20 USD (20 EUR) or the equivalent in other currency
• Banks may apply their own limits

Then enter the details required for the selected payment method and press Request. Make sure you specify correct currency.

On the last step, you can double check that you’ve entered all details correctly. Check them thoroughly and confirm that everything is okay by pressing Submit again.

That done, wait for a notice from us—we’ll let you know that the money is sent to you via email and in a notification in your Personal Area.

FAQ of Withdrawal

Do you charge any fees for deposits and withdrawals?

Octa does not charge its clients any fees. Moreover, deposit and withdrawal fees applied by third parties (e.g. Skrill, Neteller, etc) are also covered by Octa. However please be aware that some fees can may be applied in certain cases.

What is the maximum amount for withdrawals/ deposits?

Octa does not limit the amount you can withdraw or deposit into your account. The deposit amount is unlimited, and the withdrawal amount should not exceed free margin.

Can I deposit/withdraw several times a day?

Octa does not limit the number of deposits and withdrawal requests per day. However, it is advised to deposit and withdraw all of the funds in one request to avoid unnecessary delays in processing.

Can I submit a withdrawal request if I have open orders/positions?

You can submit a withdrawal request if you have open orders/positions. Please note that free margin has to exceed the amount you requested, otherwise the request will be rejected. The withdrawal request won’t be processed if you have insufficient funds.

Where can I review my deposit/withdrawal history?

You can find all previous deposits in your Personal Area. Click Deposits history under "Deposit my account" section. Withdrawal history is available in your Personal Area under the "Withdraw" option on the right.

 

How to Deposit at Octa

How to make a Deposit

Initiating a Deposit

Step 1. Log into your Personal Area and press Deposit.

The Deposit button is at the top of the main menu and the right-hand menu on both mobile and desktop versions of our site.

Step 2. Select the account you want to make a deposit to.

Then on choose your preferred transfer method

Depositing from your bank account

Step 1. Select the Local Bank option or choose your bank logo if you see it.

Note that the bank list you can see depends on the region you specified during the registration.

Step 2. Select a template or specify the deposit amount.

Step 3. If you didn’t do that on Step 1, select your bank.

Step 4. Next on, follow the instructions.

You have three ways to make a wire transfer deposit:

Via online banking:

1. Open your online banking app or website.
2. Make a transfer to the credentials you will see on the deposit page
3. .Make a screenshot of your processed transaction.

Via ATM:

1. Find your nearest ATM.
2. Make a deposit to the credentials you will see on the deposit page.
3. Keep the receipt.

At a bank branch:

1. Go to your nearest bank branch.
2. Carry out the transfer to the credentials you will see on the deposit page.
3. Keep the receipt.

Please note:

• You’ll need to keep the credentials at hand when you’re making the transfer.
• •The amount you specified on our site should match the amount of the transfer.

Step 5. When done, notify us after the transfer.

When you’re all set, press Notify Us After Transfer.

You will be prompted to a form where you need to fill the actual transfer amount, your bank account number, and the date of transfer.

To speed it up, you can upload the payment proof—a screenshot of your processed transaction or a photo of the transfer receipt.

Finally, press Confirm Request.

The payment will be settled in your account in 1 – 3 hours.

Depositing with a Credit or Debit Card and E-Wallets

These deposits are always instant.

Step 1. Select Visa, mastercard, or your e-wallet—this list may vary depending on your country.

Step 2. Select a template or specify the deposit amount.

Step 3. If necessary, fill in other payment information or check the transfer details.


Step 4. You will be prompted to the payment service page. Follow its instructions to complete the payment.

Depositing Via Bitcoin

Step 1. Select Bitcoin.

Step 2. Make sure you won’t hit the maximum transfer limit and press Proceed with BTC.

Step 3. Proceed with the payment to your Bitcoin Wallet.

For mobile: scan the QR code that you will see below and follow the instructions.

For desktop and mobile: copy the below Bitcoin address in your Bitcoin Wallet app and specify the transfer amount in it.

Good to know:

Video of Deposit

FAQ of Deposit

When will the deposited funds be credited to my balance?

Bank-wire transfers: All requests are processed within 1-3 hours during business hours of our Financial Department. Skrill/Neteller/FasaPay/Bank Card/Bitcoin deposits: instant.

What is the exchange rate for USD to EUR when depositing via credit card/Skrill to a EUR account/Internal transfer?

Octa does everything possible to ensure our clients have the best rates while depositing. We also don’t charge any commission, and cover deposit and withdrawal fees applied by payment systems. When depositing via VISA or Mastercard, be aware the bank involved in the process will convert your funds according to its exchange rate, if your deposit is in a currency other than EUR or USD.

Note that the bank involved in the process may also charge additional fees for the transactions. If a client deposits via Skrill, they pay no extra fees if their Skrill account and trading account are in USD. If the client’s Skrill account is in USD and their trading account is in EUR, the deposit in USD will be converted to EUR as per FX rate. If a client’s Skrill account is in currency other than USD, Skrill will convert the money into USD using their own exchange rate and may charge additional fees. The process of depositing via Neteller is the same as for Skrill.

Are my funds safe? Do you offer segregated accounts?

In accordance with international regulation standards, Octa uses separate accounts to keep customers funds segregated from the companys balance sheets. This keeps your funds secure and untouched.

Which currencies can I use to fund my Octa account?

Octa currently accepts deposits in all currencies, to be converted into EUR and USD. Please note that account currency cannot be changed to currencies other than USD or EUR. If your account is in EUR you can always open a new account in USD, and vice versa. Please note that we don’t charge any commission for deposits or withdrawals, as well as keeping our conversion rates among the best in the industry.